1. Shipping Methods
Kookit provides both standard and expedited shipping options, depending on the destination and customer preference selected at the time of checkout.

2. Delivery Timelines
Estimated delivery times are shared during checkout and may vary based on the selected shipping method, destination, and external factors such as weather or courier delays. While we strive to meet all delivery estimates, delays outside our control may occasionally occur.

3. Shipping Charges
Shipping costs are calculated based on the selected shipping method, package weight and size, and destination. All applicable shipping charges will be clearly displayed at checkout prior to order confirmation.

4. International Shipping
Kookit may offer international delivery to select countries. Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the product or shipping price.

5. Order Tracking
Upon dispatch, customers will receive a confirmation email with tracking information to monitor the delivery status of their order.

6. Shipping Limitations
Due to regulatory or logistical constraints, some products may not be eligible for delivery to certain locations. It is the customer's responsibility to ensure compliance with any applicable local laws or restrictions when placing an order.

Return Policy

1. Return Eligibility
Kookit accepts returns for eligible products within a specified time frame from the date of delivery. Eligible products must be unused, in their original packaging, and in resalable condition.

2. Return Initiation
To begin the return process, customers must contact Kookit’s customer support team to receive a return authorization and shipping instructions.

3. Return Shipping
Customers are responsible for return shipping costs unless the return is a result of an error on Kookit’s part, such as receiving an incorrect or defective item.

4. Refunds
Upon receiving and inspecting the returned item, Kookit will issue a refund to the original payment method. Any applicable shipping or restocking fees may be deducted from the refund amount.

5. Damaged or Defective Products
If a product is received damaged or defective, customers must notify Kookit within the specified period after delivery. We will arrange for a replacement or process a full refund as appropriate.

6. Non-Returnable Items
Items such as perishable goods, personalized orders, and gift cards are non-returnable, except in the case of damage or defect upon arrival.

7. Refund Processing Time
Refunds are processed within a reasonable timeframe after the returned item is received and verified. The timing of the refund appearing in your account may vary based on your bank or payment provider.

8. Contact Us
For any inquiries regarding shipping or returns, please contact our support team at:
+91 8122060704
  info@kookit.in

This policy applies exclusively to orders placed through the official Kookit website or mobile application. By placing an order, customers confirm their acceptance of the terms outlined in this Shipping & Return Policy.